Dining Management Resources, Inc.
Navigating & Aligning Experiences - Expectations - Resources - Outcomes

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SCANPHA Alignment Survey
Does your organizational culture keep your constituents connected with your mission? yes
no
Does your organizational culture help staff to think and react holistically ( actions contribute to mission)? yes
no
Does your organizational culture enable stakeholders to collaborate across departments? yes
no
Does your organizational culture provide meaningful rewards and recognition of individuals and departments contributions to mission? yes
no
Does your organizational culture apply a collaborative review process to measure service outcomes and individual development? yes
no
Does your organizational culture create an environment for meaningful collaboration between staff and residents? yes
no
Does your organizational culture build upon a hierarchical (a) or servant leadership(b) model? a
b
Does your organizational culture help reduce staff fears of conflicting contributions for sustaining service evolution? yes
no
Does your organizational culture leadership involve your customer (staff) regarding deeds and expectations for serving their customers (residents)? yes
no
Does your organizational culture define the criteria necessary for staff to make safe and approriate service decision? yes
no
Does your organizational culture educate stakeholders about anticipated service outcomes and quality of life initiatives? yes
no
Does your organizational culture create an environment of shared purpose and understanding of the why, what, and how of your mission? yes
no
Does your organizational culture develop and sustain a commitment from all stakeholders? yes
no
Does your organizational culture make performance information readily available to all constituents? yes
no
If you had each of your stakeholders write their understanding of the community goals and mission, definition of resident's needs and expectations and express how they contribute to satisfying those needs, what would be the percentage of statements that are aligned with leadership? 100%
80%
60%
less than 50%
Optional Name of Community
Optional Name of Contact Person
E-mail Address For Results
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