Client Services

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Recognizing that each DMR client has unique and individual needs, our services are structured accordingly. Whether you have a new or existing program, we collaborate with you, your staff and residents to achieve quality global service outcomes. As a DMR client, you can be assured that the services you receive will fit your community’s specific needs, both now and for the future. Through application of proven DMR protocols, policies, procedures, systems and tools, your dining service program will consistently deliver defined, measurable quality outcomes.

New Program Development and Strategic Design Services
The strategic design program assists clients through the entire design process, whether in an expansion of existing facilities or in a new community.

Long Term Program Development
This service supports communities in defining program delivery options for current programs as well as projected growth and development. Using a specialized planning process that addresses all program components and assesses their viability, Dining Management Resources will assure program relevance to community evolution.

Interim Management Services
Dining Management Resources personnel assume department leadership responsibilities on an interim basis. Our experienced staff are able to quickly and effectively step into department management roles handling day-to-day operations and direction of the program.

Program Conversion
This program provides management support for communities that are transitioning program direction from a management company to a self-directed program.

The following services are customized to meet the needs of our individual clients.

Program Regulatory Compliance Intervention
Rapid response for programs found to be in need of regulatory compliance.

Dining Program Advisory Services
Dining Management Resources services can be customized to meet very specialized client needs. Our seasoned staff and team of key advisors bring cutting edge industry information to each engagement.